Returns and Product Support
30-day returns for official website orders
Orders placed through fixtureshield.com have a 30-day return window from the date you receive your item. Return eligibility, condition requirements, exclusions and refund timing are explained in our return and refund policy.
Start a return or get product support
- Email support@fixtureshield.com or use our contact page.
- Include your order number and the reason for your request. For a damaged or defective item, describe the issue.
- Wait for approval and the return address before sending your package. Return the product securely packaged according to the instructions provided.
Approved refunds go to the original payment method. See the full policy for eligibility and processing details.
Purchased through Amazon or another retailer?
Please request your return through the retailer where you placed the order. Their return process and applicable terms govern that purchase.
Product care and warranty information
For any product warranty terms, refer to the documentation supplied with your product. We are here to help with application, surface questions and product issues. Contact support@fixtureshield.com.